Shipping Policies

Lower 48

All shipping of batteries to the lower 48 states of the United States is free for direct consumers. Shipping for all accessories and mounting kits vary. Note that custom 360Ah batteries are required to ship by freight and will arrive on a pallet.

Alaska, Hawaii, & Canada

Rates vary depending upon destination.

Returns

We accept returns within 30 days if the item is unused and in its original condition. For qualifying returns we will refund the full order amount minus a 15% restocking fee and the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible using the contact page on this site with your order number and the circumstances of why you are returning the item. We address these on a case-by-case basis, but will try our best to work towards a satisfactory solution.